Comments on: ArcGIS 9.2 Service Pack 3 pulled http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/ Geospatial Technology, Web Mapping and Spatial Services Fri, 10 Feb 2012 19:09:18 +0000 hourly 1 http://wordpress.com/ By: ryan http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6348 Thu, 16 Aug 2007 16:34:46 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6348 I tried to install sp3, it failed. Upon failure my system became very unstable and I’ve not been able to open other programs. I then contact ESRI support and they have me uninstall 9.2 all together and reinstall it. On the reinstall I get fatal errors and the install rolls back and my computer crashes.

Now I’m lucky if I can run outlook and iexplorer at the same time.

I think I’m going to try and install 9.1 and go from there.

Yay for computers!!!

]]> By: ArcGIS 9.2 Service Pack 3 UN-released : William M. Hartnett http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6347 Fri, 03 Aug 2007 20:33:27 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6347 [...] the updates, though I wish I had not wasted all that time downloading the stupid things. Via James Fee, where you should be going, anyway, if you actually need to keep up with this [...]

]]> By: James Fee http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6346 Fri, 03 Aug 2007 17:22:28 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6346 Damian posted some information:

http://www.spatiallyadjusted.com/2007/08/03/information-about-the-arcgis-92-service-pack-3/

]]> By: Mike Sumner http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6345 Fri, 03 Aug 2007 17:09:12 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6345 mdsumner grasps for kryptonic umbrella, and runs

]]> By: J Wallis http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6344 Fri, 03 Aug 2007 16:55:39 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6344 yeah, well that’s nice in theory but bunk. Every little bug I ever submit (a few recently) and half the time ESRI says “have you installed the latest service pack (SP3)”

It is a classic grasping of straws. “We don’t know what is wrong, but we sure hope this new SP fixes it”

]]> By: KJ http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6343 Fri, 03 Aug 2007 16:51:17 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6343 Well, you should not update your entire code base and client base with a new SP the day it comes out. That is just silly talk. And yes, I can tell you that even new versions of manifold can break your old code – I have experienced it. A sane process for anyone using this stuff professionally is to test any service pack (ArcGIS, Manifold, Windows), in a non production environment, and wait a week or two after an SP comes out.

With software with millions of parts (lines of code), ways of using it, especially programatically, can be infinite. So in a test lab you simulate and generalize, and cannot possibly test all interactions. An analogy is – if your hard drive has as a Mean Time Between Failures of 30,000 hours, then generalized tests are designed to test that – but you cannot actually test directly before releasing the product because it would take over 3 years, by which time the technology inside the device would be irrelevant.

I think ESRI showed integrity by pulling it. They could have just posted the update tomorrow that installs over the top.

However, I have a problem that they do not offically talk about this on their web site. I got it the first day to check out in a test lab, but only found out from this blog there is some problem! So I don’t really know what the heck is going on.

]]> By: Lefty http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6342 Fri, 03 Aug 2007 16:42:03 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6342 I don’t mind the Service Pack was pulled, things happen.

What I do mind is that I learn about it on this blog. I’ve already installed it and while I haven’t noticed any problem yet, a little blurb on the front of the support site would be nice. My business is built around their software and it would be nice to know that the service pack has issues and what the issues are.

]]> By: J Wallis http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6341 Fri, 03 Aug 2007 16:38:17 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6341 microsoft has deep pockets, but I dunno about the better business accumen.

]]> By: Ian http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6340 Fri, 03 Aug 2007 16:17:27 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6340 Phil, I agree completely. That the only “official” communication from ESRI is through Steve via the ESRI forums is pretty absurd.

I continue praying that someone with deep pockets and better business acumen buys them out. It’s painful to be so reliant on them for our software offerings.

]]> By: a consultant http://spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6339 Fri, 03 Aug 2007 16:10:25 +0000 http://www.spatiallyadjusted.com/2007/08/02/arcgis-92-service-pack-3-pulled/#comment-6339 What are they really focusing on? Marketing, of course. In the SP3 headline hype E$RI says, “This service pack includes ArcGIS Survey Analyst 9.2 with Cadastral Editor.” It appears that what they really mean is that if you’ve chumped up your $2500, you get an improved version of this extension, …as well as others.

It seems the obfuscation, meaningless and misleading verbiage of the marketing machine increases each year. Code? I would have failed FORTRAN 101 (yes, many years ago) if I had made the mistakes I see them making. E$RI is a GIS marketing and cheerleading company that tries to write their own software. I don’t think they care anymore.

]]>